Thursday, July 5, 2007

Making Things Happen

It looks like a promising start to the new fiscal year for my club. In my final act as District Chairperson for 2006-07, a club member who had resigned in Dec was reinstated. At the first general meeting two days back, 8 non-Lions were present. Three were related to club members and being invited under the family membership program. Two were approved for membership invitation as they have been regular participants for the last few activities. Three were attending a Lions meeting for the first time and by the end of the meeting, had expressed interest to continue attending. I hear there were another three persons who could not make it to the meeting but are very keen to join the club.

In addition, President Alan Low presented every member with a green & white t-shirt he designed and sponsored, the first t-shirt the club ever had. As for projects, PP Dr Gurbachan managed to secure 300 injections of flu vaccine (worth RM15,000) for the club to carry out over the next two months (including to an orang asli camp). The proposed skybridge project (our club's second permanent structure) is now in hands of the Mentri Besar of Perak. And our first-ever twinning with another club (Singapore Evergreen) has been confirmed as on 18 Aug in Ipoh. The club also approved plans that practically ensure our busyness until the next fiscal year!

A visitor and potential member asked why was our club so vibrant compared to another club he had previously attended. Our members were more friendlier and the meetings were lively. Have we been so since we started in 2001 or did all these come about suddenly?

I don't think such things happened overnight. I believe they are so because members took responsibility to ask or push for it. The impact of an enthusiastic leader certainly saw results. And members were encouraged by the positiveness and proactiveness of current and past leaders. Camaraderie and friendship also played an important part in strengthening the cohesion and willingness of members to do things together.

It does not matter who the member is: what work he/she does, old or young, education level or language ability. What was important is that the members found a certain bond through the Lions club. This bond kept the members in good spirits, enliven each meeting whether formal or informal, and through difficult times. Members automatically offered assistance and volunteered for chores without coercing or cajoling by the President. This is membership making things happen.

I am proud of every one of my members! Go, Evergreen, Go!

Sunday, July 1, 2007

SERVICE

Rounding up on the three pillars of Lionism (the other two being Leadership and Fellowship) is Service. Many people (Lions as well as the public) assume that this is the reason behind Lionism. The sole reason...? No, not for me. For those who wish to give service, that is very noble. If he/she wishes to do so fulltime, become a social worker. Unfortunately, however noble our aim, most of us have to work to earn enough so that, after taking care of our personal and family needs, we can meet the needs of our society and community. Therefore we become Lions (or give to charity). There is no right or wrong in doing charity. It is a decision of an individual's heart. What irks me are those who claims to do charity or service (especially by becoming a Lion) so that he/she gets rewarded for doing so.

Charity and service should be personal and between yourself alone and the recipient of your charity. No one should have a say as to how much you give and to whom you give. Basically, it should be up to your conscience (personal or God-driven) to act. When a donation collector approached a fellow Lion and me at a coffeeshop, I declined to donate because I know that up to 90% of the donations will never reach the center the man claims to represent. My friend, who is aware of the situation, still donated RM5 because she said she pitied the collector who was old and that this is better than begging. And just because one is rich does not mean that he/she must be more generous. In fact, I realized that often riches and selfishness tend to go hand in hand.

Anyway, the issue is about Lions who blatantly show off their charity or act of service, often and whenever possible in the mass media or in the public eye. Worse are those who give a different kind of service: lip service - pledge but never fulfill! While the gratitude of the recipient should be our only reward of contribution, looking at our award system, I am afraid that quite a number carry out service activities do it for the sake of an award. And many openly do so by padding the figures (blowing up the amount collected, sometime including third-party donations and not yet excluding expenses) to look good. A clearer standard would be net raised.

While on this subject, a President (hey, congratulations to all Presidents who start their term of office today!!!) asked if he and his club's efforts will be recognized by the District at the end of his term (see what I mean by doing it for the sake of an award??). It seems that he is not in the DG's good books because he supported the DG's opponent during the last convention. I told him to do his best for the sake of the people we serve and not to expect any award. If any award comes along, it is in addition to the much more meaningful reward we gain when another person's life has been changed by our simple and unselfish act of charity or service.

Thursday, June 28, 2007

FELLOWSHIP

A very senior Lion recently mentioned that he missed "the good, old days of Lionism." I asked what did he miss and he mentioned that "the fellowship today is so different." Curious, I inquired further as to the difference and he sighed, and clarified that "the Lions today are so shallow. The sense of brotherhood, friendship and care for one another is missing. Last time, we used to really care for each other. When a brother is sick, we would not only visit him but ensure that he gets the best medical treatment... some of us were doctors or high-ranking officials and we can really pull strings at the hospitals! Today, if I get sick, the President and members would probably not even know, much less visit me!"

He went on to explain that Lions then used to be the cream of society and being invited to become one was a real honor and privilege. Almost all were well-to-do but when it came to charity, they would be generous, personally and through their strong connections. Fellowship also meant going out to do things together, like driving to the coast for a good seafood meal, bowling through the night, mahjong and gin rummy gatherings (my, my... isn't that gambling?), learning golf and tennis from the seniors, visiting clubs overseas and having so much fun that he couldn't wait for the next opportunity to meet. Today, he hardly ever goes to his club meetings because "it is boring, filled with disagreements, sometimes aimless and certainly fellowshipless!"

Fellowship is important to the life and vibrancy of a club. We learn that fellowship is one of the three pillars of Lionism (the others being leadership and service). For me, fellowship is when members meet regularly in an informal manner, even if it is only three or four persons. It is under such circumstances that members get to know each other better in a cordial atmosphere. A good time to unwind, relax and enjoy the fun and laughter that camaraderie brings. Extend this frequently to other members of the club and the whole club will experience a revival of sorts, ready for any challenge and raring to go. That's the reason why I encourage members to gather informally more often (some clubs meet once a month, some twice but in a formal manner). I suggest (and my club practises) a formal business meeting once a month (immediately followed by a BOD meeting) and informal 'social' meeting(s) that can be held in a member's house or at any other venue. The informal occasion can be for a good meal, potluck style or in a restaurant. Often, even by washing the dishes together (not leaving it all to the host!), members chit-chat and friendship develops. When that happens, care for one another begins.

I used to (and will still do) tell any incoming President and Secretary that they must know every member's house and/or office. Then they must keep calling and/or visiting every member regularly. Get to know the family as well. That is the beginning of a relationship. When a member fall sick, the President and Secretary must know it fast enough to show concern or to take action. We may come from different backgrounds and diverse networks or businesses but friendship knows no bounds. We must first learn to care for our fellow members before we can proudly say we care for others!

Sunday, June 24, 2007

LEADERSHIP

I have just returned from a Leadership Seminar on Skills, organized by DC-Leadership Shirley Koh in Petaling Jaya yesterday. The function was quite well attended (as seminars of this nature tend to go by) with nearly 60 Lions, Lioness and Leos present. Even DG Dato' Khoo Kay Huat and PDG Patrick Chew were present. I must applaud the efforts of DC Shirley in making the program interesting by adding a public-speaking contest. The three speakers included DC/DT Nicholas Seow (on Time Management Skills) and myself (on Communication Skills).

The third topic, presented by DC/DT Goh Ing King, was Leadership Skills. In one of the slides, a quote from John Maxwell struck me: "A Leader is one who knows the way, shows the way and goes the way." It made me reflect on my 20+ years of Lionistic history: do I really know the way, have I shown the way and am I going the way? Despite my 'seniority' or what some Lions think, I am still learning. As such, I don't really know everything but maybe a little more than the next Lion. I will not believe it if a 'leader' (especially if he/she is still young in age and Lionistic experience) tells me he/she knows everything and does not need any advice! For knowledge to be gained, one must put in efforts and sometimes, years of hard-earned experience. Seek the wisdom of others, look at things from a different angle (even from critics!) and do what is right.

When there are things to be done in my club, more often than not, I would usually be appointed to do it. For many years, I have found it an honor, and for those who were not appointed, a relief because they think they will never do it so well. In recent years, I make it a point to decline any appointment so that someone else will get to do the job. However, I will fully support the appointee to ensure the project is a success. I hope that my doing so is showing the way for others. I am proud that some of these 'proteges' have grown to be outstanding Lions and Leos. A Lion of 39 years recently told me that he has passed the age of showing others the way; no one looks up to him now. But I believe that as long as we remain as leaders, we have to show others the way, the right way.

Finally, do I not practise what I preach? I think I am going the way by being a leader for others, or rather, I am a leader because others keep following me! And for the right way to be practised, I have to keep going that way. I have to do it and do it right in order that others may learn to do what is right. For example, when no one in our District made any noise about the non-receipt of the monthly The Lion magazines from LCI this year (which we all paid for in our subscription), I took action by highlighting it to our DG, as a leader should. And as a good leader, he immediately took it up with LCI. Leaders DO and not just TALK about it or passing the buck to someone else.

A few Lions asked me recently if I will continue being a Trainer (my term ends 31 Dec 2007). I said 'yes' because I believe as long as I keep learning, I know the right way, I want to keep showing the right way to others and I will continue practising the right way, a leader by example!

Thursday, June 21, 2007

CONSTRUCTIVE CRITICISM

While reviewing some complaints about a Leo function recently, I noticed that when people criticize, many would start shooting first, never finding out the facts. Sometimes such unjust criticism can be very hurtful. And sometimes the criticism is intentionally and deliberately malicious and spiteful to discredit the target.

Often, the person being shot at is not the person to blame for the criticizer's unhappiness. Sometimes it is due to reasons beyond the control of the poor chap or out of his/her ability to resolve. In any case, the criticizer should take time and effort to first find out the reason behind the cause of his/her dissatisfaction. Then inform the right person quietly and offer possible solution(s) so that he/she can learn from the mistake. If it is beyond the ability of anyone to resolve the issue, just make the issue known (without mentioning names) so readers may offer solutions or future organizers may take note not to let it happen again. The 4 Ps again: praise in public, punish in private. Just came to my mind: that's why I started this blog - my writings are based on actual experiences - so those who made genuine mistakes may learn without being embarrassed in public!

On the other hand, there are those who criticize because they don't like the other person. Anything the person says or does is good enough reason to receive a negative response. Without going into the reason(s) behind the disagreements (often, it is a two-way traffic), this form of criticism gets worse when different camps supporting one or the other emerges. Then it leads to open warfare and good members (often those who remained neutral) are lost. Or it remains behind-the-scene and becomes a guerrilla battle, secretly shooting at each other whenever opportunity arises. Again, good members, caught in the crossfire, are lost.

The worse kind of critics are those who smile in your face and stabs you in the back.... wait, the new version is to smile in your face and get someone else stab you in your back... or the latest version: smile in your face, get someone else stab you in your back, while enjoying an affair with your good friend behind your back! Such 3-headed snakes seem to be getting popular... must have been influenced by similar happenings in politics!

Anyway, it is often quoted from our Lions Code of Ethics (wonder how many Lions really read, must less practice this!): To be careful with my criticism and liberal with my praise, to build up and not destroy. I would like to add that we should criticize (fairly and positively) when something wrong happens, not keep in the heart and condemn from afar. However, we must not only be careful with our criticism, we should also offer solutions.

Sunday, June 17, 2007

SELF IMPORTANCE

There are many Lions who feel lost outside the Lions circle. This is because they have built up a level of importance within the circle. Unfortunately, this importance is often 'perceived' and is 'self-centered.'

Unless the Lion is also well-known outside the Lions movement, a community leader and is at the top of many other organizations, he/she may find himself/herself a nobody when attending another organization's or a non-Lion function. So what if he/she is a Region Chairperson (a pretty high rank among Lions) or a Zone Chairperson (wah, a 'supervisor' of 3-4 clubs!). The general public knows nuts about the Lions hierarchy and cares even less about the Lion leader, especially if the Lion does not conduct himself/herself well. Then the Lion feels offended that he/she is not recognized appropriately. However, since it is not a Lions function, Lions protocol does not apply. A Lion who is a Dato' holds higher status than a non-Dato' Lion even if the non-Dato' Lion is a Cabinet Officer and the titled Lion is not. Even a District Governor, when attending a non-Lions affair, could find himself/herself placed quite low in the order of precedence. There was the case of a District Officer (the government servant, not a Lions Cabinet Officer) who told the organizer off for placing the Lions DG above him in recognition and seating during a government function, and he is right! And there are also Lions clubs that try to please both by mixing the government and Lions protocol! Everyone wants to be important so explain to the non-Lions that Lions protocol must apply during a Lions function but be gracious to accept even non-recognition when attending others. We can be important in the Lions community but we cannot insist on our importance when attending another organization's function. Don't let our self importance put us in a bad light to others.

A person who is truly important will receive respect and recognition. If he/she is a Lion, I am sure he/she adds value and prestige to our organization. The Lions of yesteryears were renowned community leaders and properly vetted before being invited into the club, a great honor for both club and person. Today, there are many 'Lions' who join the Lions movement because of the advantages or recognition he/she will get by becoming a Lion! As such, they do not add but take away such value and prestige.

I have come across such persons who were rejected by other organizations becoming Lions. Probably the club was desperate for membership growth or did not vet the candidate properly. In the end, the 'Lion' hangs on to his/her club membership by paying dues on time (but usually not attending a single meeting), and the club and our organization suffers when the person continues misusing Lionism for personal gains or to feel self important.

And there are those who, having gained importance through the Lions club, uses the position to gain recognition from other organizations. Organizations that value their membership or those associated with them would certainly deny the 'Lion' of such privileges, a sign that importance in the Lions movement today is meaningless to those outside.

Wednesday, June 13, 2007

MONKEY SEE, MONKEY DO

Recently, a Leo told me that he is doing a certain thing in a certain way because that was how he saw it being done the previous year. He had assumed that the way is correct. However, he was wrong and was grateful for the highlight, reason behind it and the gentle correction.

Since young I have a habit of curiosity. I dismantled and fixed back the engine of my first car, a Mitsubishi Galant because I was curious about the sounds the tappet valves were making. I would examine each "accepted" practice and question the motive or rationale behind it. Why do Malays use green packets to give money? Because they wanted to follow the Chinese practice of giving red packets. But why is the red packet red? Today, what the recipient want is the $$ (and throwing the packet away) but the root of the red packet lies in the red paper and not the contents! So does the usage of green (or purple, blue etc) have any meaning? Obviously not. So should a wrong precedence be allowed to become an accepted practice?

Take the common practice of naming the person who leads a function, the Master of Ceremony (or emcee). Yes, this is correct when the function is a project or ceremony, and does not have a Presiding Officer. However, when there is a Presiding Officer (e.g a meeting), the person chairing the meeting is the master of the entire show and is in fact the Master of Ceremony. If there is a different person, making the announcements and leading the program, this person should be called the compere or announcer as he/she is doing so on behalf of the Presiding Officer or Chairperson. As such, his/her role is merely to introduce the elements of the program and has no authority to change it or create new items without the approval of the Presiding Officer. Often, they do so at the approval of the Organizing Chairperson. Again, this is wrong as the OC is organizing the function for the Presiding Officer who is placed first in the Order of Precedence. We often hear the "MC" instructing his/her superior, the Presiding Officer, to do this or do that. Put yourself in the working world: would you tell your boss how to do his job? As such, words of courtesy such as "invite" should be used. My recommendation goes something like this: "We invite Presiding Officer Lion ABC on stage to perform his/her first duty." The Presiding Officer should know his/her duty (e.g. calling the meeting to order), otherwise he/she shouldn't be sitting in the Chair!

Another example is the position of the Multiple District Council Chairperson. Started as a single person coordinator to liaise between the Governors of different SubDistricts to ensure inter-District harmony, it has grown into a Council of Governors with (this year) 21 Committee Members (all PDGs) and 4 Committee Assistants (the 4 VDGs), meeting and traveling at the expense of every Lion in the MD. With due respect to the current and past Council Chairpersons, would the next step be making this initially and essentially non-decision-making body into a powerful authority to rule over the MD and their respective Governors? I hear of plans to implement megaprojects and even "king-making" powers! No wonder we can see the many "behind-the-scene" moves by certain people to become a CC! What will happen to the Governor's accountability to his/her District? What is the basis and rationale for this direction? Will we allow this to become accepted practice?

Look around you as you move in the Lionistic world. Question every practice, action or decision, there should be good reason behind it. Most Lionistic practices have been in use since the beginning of our 90-year history. Some are new and recently adopted. Whatever it is, ask why before accepting or using. Don't just blindly follow because someone else "did it that way" or a "leader" says so. Be an intelligent Lion; after all, our motto is Liberty, Intelligence, Our Nation's Safety.

Sunday, June 10, 2007

Leo Advisors

A recent incident highlighted the importance and heavy responsibility of a Leo Advisor. Some Leos, assuming it is 'initiative' and 'good leadership' decided to do things without informing their respective Leo Advisors. Instead they were given a scolding by the Lion President when he was informed at the last minute about some decisions the Leos had made and which would involve some financing by the Lions club.

There was also the disappointment by some Leos that, despite the hard work they had put in, they were not recognized for their efforts during the recent Leo Forum and to add salt to wound, those who didn't do much (as compared to others) were given numerous awards. It turned out that the Leo Advisor had not attended any of their meetings, did not advise them nor sign their award nomination forms. A new BOD told me that they had no idea how their Leo Advisor look like!

As the vital connection between an active Leo club and the sponsoring Lions club, the Advisor has quite a big responsibility. Some Leo Advisors think that this responsibility should lie with the school. However, the Faculty Advisor, being appointed by the school, merely sits in to make sure the Leos don't do anything silly but other than that, most Faculty Advisors will not make any effort to add to their already heavy school burdens.

Perhaps it is time our District examine what some Districts are doing - making the Leo Advisor a certified position. Send them for training and mark their involvement. Take their attendance at their Leo activities and meetings and count that towards awards. Make the Leo Advisor and Faculty Advisor not just the link but the main 'cable' in all correspondence. Direct all phone calls, emails and text messaging from the District Chairperson (DC-Leo) or Regional Committee Chairperson (RCC-Leo) to the Advisors instead of directly to the Leo clubs.

On the other hand, the Leo club is an affiliated program of the sponsoring Lions club. It's duties and services should be within the scope assigned by the Lions club (and if an Alpha Leo club, approved by and within the school). Sometimes, an overzealous DC-Leo or RCC-Leo, instead of assisting or advising the District Governor on all matters pertaining to the Leo program, would instruct the Leo clubs to carry out activities or projects that have no use to the community or school. As the 'DG for Leos,' he/she would use this as a criterion for awards later. The poor Leo club, not wanting to disobey their 'DG' or in seeking to gain such recognition, would carry out the project or activity without meaning, and sometimes the sponsoring club is caught unaware or grudgingly go along for not wanting to disappoint the Leos.

What do you think?

Thursday, June 7, 2007

Learning & Training

The other day, a Lion approached me to say that even though he is a leader, he still has many things to learn about the different ways a Lions leader should be. Even though a successful businessman himself, he said that the way he runs his business and his staff is entirely different from the way our Lion leaders run our club's 'business' and our members. He didn't mean it in the negative way, and was in fact, awed with the differences and perspectives. As such, he wanted to learn more. I applaud such a positive attitude and hope to contribute a little to similar Lions' knowledge.

The basic fact is that no Lion is a paid employee that one can instruct or direct in a dictatorial manner. Secondly, most Lions are adults, usually successful in their personal endeavors. Thirdly, each Lion has his/her own reason(s) or motivation(s) to learn or to take action. As such, the ability to mobilize or educate (and eventually lead) a fellow Lion is a dedicated art in itself. I put it down to how much one cares for the other person and how, as a leader, one sets a good example for others to follow. As frequently said, respect is not bestowed, it must be earned. If a leader sets a bad example or do not care for his followers, the onus is on members whether to follow or not. In the Lions movement, each club is autonomous and a member can chose not to obey an outside leader (e.g. a Cabinet officer) and the leader cannot punish the member.

In the same manner, a Lion cannot and must not dictatorially instruct a Leo or Lioness just because the Lion is a paying member of Lions Clubs International, and the Leo/Lioness, being the member of an affiliate program, is not. Everyone is a human being and should be treated with dignity. Invite, not call; ask, not instruct; suggest, not direct; advise, not tell; counsel, not scold.

A legacy of our Lions clubs is the administrative procedures that make us different from other clubs, associations or societies. Take protocol as an example. During a Lions activity where protocol is required, we do things the way Lions have been doing for 90 years and throughout the world. We follow the same Order of Precedence regardless where in the world our club is located. Take our 'Project Account' as another example. I have not come across another organization where we clearly and publicly distinguish between our administrative funds and funds raised from the public.

As such, we should instill a spirit of learning and an environment that supports training for Lions, old and new. Have sensible leaders teach the right Lionistic ways of doing things. As modified from our Lions Purpose, "provide a forum for open discussion of all matters of Lionistic interest." I remember the Region 1 Lions Discussion Group back in the late 80s. Those interested would gather once a month for fellowship. Various topics were aired, views taken, suggestions accepted and passed to clubs as practical advice to follow.

Today in our District, there is hardly a good response to any learning activity. Organize a seminar and see how many turn up (without resorting to threats!). New Lions and leaders rely on their (oft erroneous or irrelevant) experience to carry out any assigned task or elected duties. Or they deem themselves 'knowledgeable' enough not to necessitate further learning.

And when learning and training (the core of any growing organization) stops, the decline and fall of the organization is not far beyond!

Sunday, June 3, 2007

Leos

I have just returned from the 34th MD308 Leo Forum. Over 1,000 Leos (together with more than 50 Lions & Faculty Advisors) from Malaysia and Singapore converged for three days in Penang. The forum, graced by the Chief Minister of Penang at the opening, had two dynamic speakers: Dato Lawrence Chan (of PDL fame) and Mr Billi Lim (of Dare to Fail). Their presentations were relevant not only to the young delegates but to all present as they touched on continuing to love ourselves and to love others, and that the ability to bounce back from failure is more important than success. Dr Ben C Ng and I were privileged to be involved as speakers for the school for key officers.

Among the programs were the award presentations by respective Districts. It was a delight to see the happy faces of the young leaders receiving an appreciation for their hard work over the year. The forum also highlighted the fact that we have trained so many young people to continue our heritage of service but will lose them over the next few years. More concrete steps are needed to retain Alpha Leos through Omega clubs, and from Omega Leos to Lions and Lioness clubs. Sad...

While it is never easy to organize a major event for more than a thousand persons, here is one organized by a group of young people for other young people. Not only was it so, it was carried out by Leo leaders coming from as far as Klang Valley, Ipoh and Alor Setar with the majority from Penang. Inexperienced showed, mistakes were made, oversights and miscommunication happened. But these happen even in professional and international-standard events. Therefore, it is important to keep a LEO objective in mind: organizing the event provided opportunities to learn leadership skills and gain experience. I was happy to note so many positive responses from the Leos I worked with over the last three months: the gratitude for lessons learned, appreciation for the finer points of Lionism & life, and great relief when overcoming fears of failure and disappointment.

I hope some of those involved would have learned about 'master of ceremony' (pengerusi majlis) which is different from 'compere' (juru-acara) where there is already a presiding officer (pengerusi majlis); Lions protocol (including speech, seating, recognition, even attire) is different from government or other protocol; 'fellow' is used for someone in the same grouping (e.g. as a Leo, you can say 'fellow Leos' other Leos but not 'fellow Lions' to Lions); 'review meeting' is very different from 'post-mortem' (after-death: where you have to find out what caused the person [or forum] to die - it did not!!); among other nuggets of knowledge that comes from a thirst to know.

Obviously, there were some complains, but what irked me was the high-handed manner some of the complainers used. So what if you had paid for the forum: five-star treatment? The whole show was put together by volunteers who gave not only their energy but time and money to make others happy. The same applies for Lions conventions. In an earlier blog, I mentioned about professionalism so I am not giving the organizers excuses for falling short in certain areas. If a Leo failed in his/her duty, I am sure he/she would have realized and regretted the mistake and would learn from it. What I am certain is that most, if not all, these organizing Leos had sacrificed greatly to make the forum a success. They absolutely deserve our cheers not jeers!

On the other side of the fence, one of the complains the organizers had was about Lions, especially 'leaders' who walk in as if they are 'entitled' to benefits and privileges because they are a Lion or because of their position. While registration can still be done up to the opening of the forum, it has become a habit of Lions who did not care to register earlier or simply will not do so! The Forum Organizing Committee had foreseen this and set the policy of recognizing and seating only those who registered. It was agreed that latecomers and non-registrants, no matter how high their ranking, will simply have to be left out. But when it came time to act, 'face' had to be considered and some quarters given. Yet these very people did not appreciate all the efforts required by the Leo-in-charge to set (and reset) the seating and address according to protocol!

And there's the one about not being informed (i.e. time, venue, attire etc). As adults, I believe we have all the faculties on us and facilities around us to find out. With all the busyness of the committee members, it is simply an impossible task to call every Lion to remind him/her about every detail. Do not expect to be spoon-fed! The onus is on the attendee to ask if unsure (as did the vast majority).

As such, when complaining, please be fair: for the young people, this is part of an ongoing learning process. And be professional too in criticizing: highlight areas for improvement by giving positive solutions - don't just criticize or scold because personal expectations were not met, if an ego was bruised, or when no solution is possible. And if it is something beyond the control of the organizers, don't blame them! Except when there is need for autocratic authority or discipline (e.g. Leos getting out of hand), shouting at the Leos in public over a simple miscommunication issue does them no justice. Neither will threatening the Forum Advisors, District Governor or Council Chairperson!

Sadly, I often hear of adults (and worse still, Lions) doing just that!

Wednesday, May 30, 2007

Protocol

With the changing of the guards around the corner, installations will be a common activity among clubs over the next few months. And as a regular attendee at such functions, I would cringe every time a member of the public (and Lions too) comment negatively about the function, the ‘meaningless mumbo-jumbo’ on stage, ‘boring & longwinded’ speeches, ‘endless’ award presentations, and 'incorrect' protocol.

While each club is independent and could do what it wants with the installation of its new officers, there should be some common practices to follow. I have witnessed simple installations carried out during a club meeting to elaborate ceremonies involving royalty. At a club in Australia, the process was simple: the outgoing President invites each new member of the Board to come forward, lay his or her hand on a bible, raise his/her hand and repeat the pledge of office. With the incoming President, he also presented the gavel, and concludes the ceremony. The atmosphere was solemn and no VIPs, visiting members or guests (except me) were present. After the formalities were over, tailtwisting was held and the outgoing Board members sportingly presented their successors with fun stuff. I remembered the IPP presenting a pair of trousers to the President (a lady) as she will be 'wearing the pants in the house now that she is the boss!'

Then there are the ones where everything is so formal and rigid, even had to 'sembah' before heading for the loo! While royalty added to the esteem and primness of such an occasion, often non-Lion guests are among the attendees. And the ceremony being so formal, these friends soon found the function time-wasting and costly (due to extra overheads to cover for the VIPs eating on the house). The next time they are invited, you can be sure of excuses not to attend!

While installations are a handover ceremony meaningful only to the Lions family, clubs often use the occasion to raise funds from the public through ticket sales and advertisements in the souvenir magazine. I always say if you want to raise funds, use the club anniversary where entertainment is provided and formalities are kept to a minimum (e.g. a short speech and cake-cutting). Keep the installations to club members only, maybe have some neighboring clubs to witness it but keep the costs low and affordable. Joint installations are the way to go: cost-saving for the attendees who rather attend one function than many individual ones, and for the organizers as more hands make lighter work.

Protocol extends not only to the proper addressing of dignitaries during a speech, it entails proper seating, appropriate program, even environment and attire. Many are the occasions where the uninformed (or unbothered) who would turn up in a t-shirt while the rest are in suits. Horror of horrors is when a Lion dignitary or Guest of Honor is inappropriately attired! And those who complied with the invitation sweating in coat and tie! When added with the din of children bawling or running around, the whole function turns into a circus. It is alright to have less formality in a function but everyone should be informed early and follows the said attire.

I just found out that the order of precedence has been changed recently. The PCCs and PDGs are now placed by alphabetical order rather than recentness of service. And the Campaign SightFirst II Coordinators take precedence over PDGs, VDGs, the IPDG and even PCCs. They come right after the DG. Wow, such prominence! This LCI policy ends after June 2008. But let's not even go there. Currently, simple practices are ignored or wrongly carried out in addresses or seating. Some say that its alright, for example, to put a non-Lion government official higher than the DG (probably to apple-polish the official). But then, this is not a government function! It is a Lions function and Lions protocol applies. I am sure the reader have attended a function with the DG seated at a far corner of the main table or even worse, not in the main table. The DG is the highest-ranking officer in our District and should be accorded a place of honor for he/she represents LCI.

Sunday, May 27, 2007

Experience vs Enthusiasm

It's coming to the end of the fiscal year and a new set of people are going to sit in the leadership positions whether it is club, district or international. Every time such a transition occurs, the question of Experience versus Enthusiasm comes in to play.

For a healthy club playing by the rules, the norm would be the ascension of the 1st VP to presidency, 2nd VP to 1st VP and etc. The outgoing President does not really have a say (other than his/her one vote) as to who should succeed him/her. The incoming President also does not (and should not) dictate who should be elected into positions in the new Board. The general membership in nominating the Board are the ones who weigh the Experience of all the members, their past contributions and activeness and their potentials. They also weigh the Enthusiasm of new members, their freshness and new angles to service. Then after the nomination, the Board of Directors are duly elected by all members at the Election Meeting. In most cases of such a healthy club, the new Board would consists of a good representation of new Enthusiastic and old Experienced members. This time-tested method does not look at who serves as the president, it looks at who can best serve the club and help it achieve its goals.

However, in a weak club, the scenario is starkly different: a presidential candidate dictates who should be in his/her board, often filling it with his cronies who may be coerced into joining the club for the wrong reasons. This may result in a flood of megaprojects carried out by the cronies for the sake of pleasing the president though without support from the rest of the membership. Or no projects at all as the cronies and old members wage warfare over control of the club (especially the funds). Here is where some of my fellow Lions said this blog should be called "Experience versus Cronyism."

I am not against Enthusiasm, I embrace it wholeheartedly. Many new ideas and much life have been added to a club facing lethargy and dullness after years of doing the same thing. Not every new member is or will become enthusiastic. However, because of their newness, most new members are often the most active. It thus falls on the existing members to tap this enthusiasm to make it work. And Enthusiasm needs to be tempered with Experience so that past lessons learned can be passed on, successful methodology and projects are continued, and that the new Lions are guided correctly. Even LCI recognizes this when they included positions like the IPP and 2-year directors into the standard club constitution. This check and balance practice, proven since Lionism started 90 years ago, ensures continuity for existing club policies, goals and directions.

But I am against cronyism! Unlike the followers of a strong, visionary or charismatic leader, cronies are 'yes men (and women)' who do not think for themselves, but blindly do what their leader want in return for acceptance or favors. They are selfish and willingly perform the dirty work so that their smarter leader will appear clean. Does such lowlifes exist in our elite Lionistic circle? Oh yes they certainly do! History will testify to the many cases of cronies of failed presidents who leave their club when they finished filling their greedy pockets. What's the use of a boardful of cronies who would agree to everything the President desires with no consideration for the rest of the members or the club and its future?

The Lions club, because the membership remains mostly the same after every fiscal year, is fortunate. Errors in judgment could be quickly corrected as continuity ensures the survival of the club. At a higher level, it is a different story.

The District, unfortunately, does not elect its Cabinet Officers. Only the Governor and the Vice Governor are elected. The officers are then appointed by the Governor. The cabinet serves for one year and is dissolved. There is no continuity, no requirement for the next Governor to reappoint certain officers. The Governor is king.

The wise Governor would seek to put the best and most capable Lions (even if they are vocal in contending issues) in his/her cabinet to ensure LCI, District and club goals are met. This is because he values their contributions towards a common goal.

On the other hand, some Governors would fill the cabinet with their cronies to ensure his/her personal goals are achieved. No opposition is tolerated. So, with a constitutionally given right to about RM100,000 in membership dues plus whatever can be raised through 'charity' projects, all in the name of Lionism, a cabinet can be pretty powerful to dispense 'goodwill' and 'rewards' to justify its reign. There is no real check and balance to ensure fair play. And when grassroot members decided to question certain (mis)usage at the annual convention, it is already 10 months since the said Governor and his cabinet performed their final duty. A new cabinet (who would probably inherit the sh*t) is already ending its fiscal year.

And Lions do have such short and forgiving memories, sigh!

Wednesday, May 23, 2007

Adding Professionalism to Lionism

It's true that we Lions (and Lionesses and Leos) are volunteers. But that doesn't mean we have to be amateurish in our efforts. We can all add a little professionalism to what we do, what we say, how we behave and even, what we wear! But then again, how many of us make efforts to be or are actually willing to learn to be more professional?

Let's start off with what I deem as 'less than professional.' Take the way a President conducts a meeting. Even with the most comprehensive and detailed agenda a Secretary can help prepare, the guy (or gal) chairing the meeting can foul up badly by not understanding his/her role as the Chairperson. I have seen bosses and directors of successful companies being very unprofessional (like shouting at a member or bulldozing their private agenda) when in the Chair which is suppose to be neutral at all times. Maybe they can perform well as entrepreneurs or business people or in their 'professions' but they certainly stink at being a good Presiding Officer! Yet, when confronted, these big bosses claim that they know everything (as proven by their successes) and they don't need kecikmayong busybodies to teach them how to suck eggs. In the end, there are disagreements with (or non support by) club members, failing to achieve even the simplest goal, and venting their anger through the wrong process and/or people, resulting in loss of membership or interest (see the number of failed IPPs?).

Then there are clubs that have no proper handing down of documentation and (proven successful) processes, resulting in the new officers blindly grabbing at whatever 'knowledge' or formats from the secular world and making do as the club's! There are many Lion leaders who allow themselves to be 'influenced' by, for example, the political parties or clan associations, and make the Lions club become a copy of that party or association. As such, they run the club like political leaders, handing out projects, favors and awards to their henchmen and bullying or starving the 'opponents', or like associations where the chief is the most powerful king and any utterance is a command to be obeyed or the member will be thrown out. And usually, such 'kings' wish to retain their 'power' for as long as possible, literally taking the same position year after year. And I don't refer to just the President or those who find difficulty in finding replacements - I mean those who refuse to give up their posts for fear of losing their 'power.'

The above are two examples of what we do that can be deemed as unprofessional. In worse cases, there are those that even seek revenge or carry out downright persecution to satisfy their personal vendetta when in disagreement with another member, unfortunately often in the guise of Lionism!! That's why it saddens me to see Lion fighting Lion over minor issues but in the name of 'face' (another word for 'pride' or 'ego'). As long as there are two persons, there will always be differences in opinion. Be more professional: accept that there will be differences and be tolerant of the other person.

Then there are times we become unprofessional by what we say and how we say it. I guess this is the hardest to correct. When we are angry, we say things we don't really mean and later regret saying it. Sometimes, in order to show off, we say the wrong things when we should have just shut-the-hell-up. All I can say is keep cool, be tolerant. I actually have a very bad temper so I keep telling myself this very often - and that's why I am seldom seen in anger. But if I do burst out, then it will certainly be a show-stopper! Now I have found a better way to blow steam: using this blog, haha!

On how we behave and what we wear, I always keep in mind that as a Lion, I hold the public's trust in me, all the time and not just when I put on the vest or lapel pin. Our code of ethics is very meaningful and practical but how many of us follow it? We see 'Lions' being dead drunk, using foul words, even treating women as sex objects, all in the public eye... what sort of Lionistic image are we portraying?? This is not even about professionalism - it's plain common decency! Did you hear the story of a prostitute asking her john how she can join him as a Lion too because she saw them having so much money and drunken fun?! In other scenarios, there are 'Lions' who use (or I should say 'misuse') the kind-hearted friendship of their fellows members to make political slaughterings, as stepping stones to awards and titles, for unfair financial and business gains etc. Pretty common, I dare say... so is that what being a Lion is about?

Sunday, May 20, 2007

Hello Lions, Lionesses, Leos and Friends

Simply said, I got hooked. Blogs, being the popular source of information today, are blossoming everywhere! And since it is a kind of virtual diary that anyone who is interested can look at, why not start one regarding what is close to my heart (and yours I hope): Lionism!

And since this is my first attempt at blogging, nuts... how to do what and which buttons to press? Seems fairly simple though using this Blogger site... pretty much works like an email composer.

Anyway, this blog is about issues affecting our great organization, 90 years old this year. For one, I don't think the father of Lionism, dear old dead Melvin Jones, or the original group of Lions ever expected this huge an association, covering more than 200 countries and with such diversity! Their plan was simple: create a club where leading members of a local community can provide service to the less fortunate under a common banner. Today, members need not be leaders of their community and we do more than serving the needs of the less fortunate. Ordinary folks of all walks of life can be members. I have met or known of a firetruck driver in Australia, a cook in Germany, a cowboy in USA and locally we have farmers, clerks, etc... all forms of occupations. Why not? As long as the person is of good character and genuine in his desire to help others, why not? Today, members need not be from a certain community. We have Lions that meet online, staying hours away from each other in the same club, serving communities across borders. Why not? As long as deserving people benefit, why not? And today, we not only serve the less fortunate, the Lions movement is into research (e.g. eye institutes), treatment (e.g. river blindness), fellowship (excuse for merriment for some people), leadership membership development (to ensure our numbers are growing??).

So Lionism has grown international and myriad, and with it, many, many ways to do the things Lionistic. At the annual international convention members of one country will stare in horror or awe at the antics of the members from another country. Even how we wear our vest (or material thereof) may be a hotly debated issue between clubs of different countries. While one club includes singing as part of their regular meeting agenda, another would shamelessly include 'refreshments' of the spiritual kind!

Yet with all this diversity, the ideals of Lionism for the better part has survived almost intact for 90 years. The Object (now titled Purpose, also shortened to Mission Statement) of Lionism remains unchanged. As for reports, all LCI wants now is just the name and number, a statistic for compilation. Remember the days of the thick Membership & Activities Report in five copies to be posted by snailmail (no email then!) every month?

Much of the administrative work at LCI are done by professionals, no longer volunteers coming into Melvin Jones' office after work to sort out the mail and reports. As the world's largest service club organization (that we proudly tell everyone), I don't see why our District administration shouldn't also go professional (hmmm... title of my next blog, so do come back and visit again!).